Terms and Conditions:  Your use of our website signifies that you agree with the terms and conditions on this site.  If you do not agree with the terms and conditions of this website, do not use this website and give us a call instead.  This website is for your personal use only, and is not meant for commercial use. Discounts, Coupons, and  Promotions are valid for one purchase per customer, and may not be used in conjunction with other discounts, coupons or promotions. Other limitations and/or provisions may apply to promotional code discounts.  Price and availability information on the inventory is subject to change at any time without notice.  Coco's home and Patio and its employees, and representatives are not liable for any damage in connection to or arising from the use of this website. This includes (without limitation), direct, indirect, consequential or compensatory damages, loss of or damage to data, income, profit or property, and claims of third parties. If you have any further questions, please contact us at info@cocoshomeandpatio.com.  Refund, Exchange policy and warranty claims;  All items deemed “Final Sale” or "clearance" may not be refunded or exchanged and are sold in"as is" condition. Warranty will apply based on the product warranty information or notes on the original receipt. Purchases not deemed to be “Final Sale” may be exchanged or refunded within 7 days from the original date of purchase. Items returned must be in unused condition and in it’s original packaging. Items that have been used or are not in the original condition when purchased will not be eligible for a refund or exchange.  Shipping costs of refunded items are the sole responsibility of the purchaser.  Shipping costs for warranty claims are the responsibility of the purchaser. All returns must be accompanied by the original purchase receipt. Returns will be exchanged or refunded in the original tender. If an original receipt is not presented, proof of purchase must be determined through our customer database and point-of-sale system. In the case where no original receipt is presented and there is no proof of the transaction, then there will be no exchange or refund.  No exchange or refund on any cushions (either stock cushions or custom cushions) unless the cushions are defective or manufactured in error.   Delivery and assembly charges if and when applied are final and non-refundable.  Defective products may be returned for repair or replacement at any time during the manufacturer’s warranty period. There are no refunds or exchanges on defective products outside the duration of the manufacture's warranty.  Enquire in-store, or via email for warranty information.  The purchaser is responsible for returning and/or any freight charges, of defective products or returning items for refund or exchange. Coco's Home & Patio is not responsible for the return shipping or return delivery of defective items.  Please note that colours and finishes may appear different from the device used to view this website; if you have questions or concerns regarding the exact colour of an item you would like to purchase please email us at info@cocoshomeandpatio.com.